Support

SUPPORT PAGE - GYM COLLECTION

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Need Help?


We're here to assist you with any questions, issues, or feedback regarding the Gym Collection app.


How to Reach Us

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For support, bug reports, feature requests, or general inquiries, please contact us at:


Email: mitanshu.bytenest@gmail.com


We aim to respond to all support requests within 24-48 hours.


Frequently Asked Questions

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Q: How do I add a new member?

A: Go to the Members section and tap the "Add Member" button to create a new member profile.


Q: How do I create or update a membership plan?

A: Navigate to the Plans section to create new plans or edit existing ones.


Q: How do I view transaction history?

A: Open the Transactions section to view a complete record of all payments and dues.


Q: I forgot my password. How do I reset it?

A: Use the "Forgot Password" option on the login screen to reset your password via OTP verification.


Q: How do I manage multiple gym outlets?

A: Use the "Manage Outlets" feature available in the app to add and switch between multiple gym locations.


For any other issues, feel free to reach out to us via email above.

 

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